Cancellation policy

  • Cancellation not later than 14 days before arrival: 100 percent of the first night will be charged
  • Cancellation not later than 3 days before arrival: 100 percent of the first three nights will be charged
  • Cancellation of less than 3 days before arrival or in case of no-show: 100 percent of the total price of the reservation will be charged

The cancellation must be made in writing and must be received by the hotel within the specified terms.

In case of a delayed arrival or early departure, the guest is obligated to pay for the days enjoyed and for the unused days.

We recommend purchasing a travel cancellation insurance.

Travel cancellation insurance "Hotelstorno Plus"

Not being able to embark on a booked journey is difficult enough. In order to avoid incurring additional financial losses in this context, you should take precautions in advance.
We therefore recommend the travel cancellation insurance 'Hotelstorno Plus' in cooperation with Europäische Reiseversicherung AG.

Simply and securely pay the deposit with the premium of the cancellation protection insurance online: